Pre-Dispatch Spec Checks for IT Hardware and electronics

Why one wrong spec costs a sale, a return and your margin On cross-border IT orders, a small mistake becomes a big problem.

1. Voltage mismatches A 230V UPS sent to a 120V site won't work and can be damaged. COST Replacement shipment, delay, return
2. Firmware and controller variants A standalone Ruckus AP shipped instead of the Unleashed version isn't found on a managed network. COST On-site reflash, lost goodwill
3. Display parts that only look the same Same-size screens can use different interfaces. A wrong panel can burn out the motherboard cable. COST Unusable stock, unhappy end user
4. Customs and country of origin Wrong HTS codes or origin labels can trigger the 25% Section 301 tariff on US imports, or a hold. COST Fines, unexpected duties

THE PRE-DISPATCH SPEC CHECK Five steps on every order

1. Confirm the destination Country, mains voltage (120V or 230V) and the connection standard. 
2. Match the exact SKU Full part number, including variant suffixes and regional codes. 
3. Compare the specs Dimensions, rack units, interfaces, panel type and connectors. 
4. Verify customs data HTS code and country of origin for every line, plus any extra duties on the lane. 
5. Record and sign off Log who checked and when. Any mismatch goes back to the customer before dispatch.

Send us your part numbers and destination. We'll run the check before you order.